Social Engineering

Social Engineering is a clever technique that third parties use to infiltrate your organisation by contacting one of your employees, usually by telephone. Using a tried and tested format, the caller asks a number of innocent-sounding questions that your employee duly answers. The calling party memorises the information obtained in this way and then calls your organisation again, but contacts a different employee this time. This second employee suspects nothing because he is being approached by someone who is using recognisable terms and familiar information. This employee also volunteers information, which the caller uses to calls back again and infiltrate into the company even further. This cunning technique is used to obtain product or financial information, find out about any innovative developments or head-hunt personnel.
 
You can overcome this type of infiltration into your organisation by training employees in vital positions ─ especially employees that have regular contact with people outside your company ─ to be aware of the dangers. These customised training courses are geared to shoring up your organisation’s defences against the leaking of vital information.